Reference

How atavax Handles Your Personal Information

Your account data belongs to you, and this policy explains exactly how we collect, use, and protect it. From the moment you link your PayPal or Venmo wallet to the time you request a withdrawal, we treat every data point with the same care…

Account Data ProtectionPayment Privacy — PayPal, Venmo, Play+Your Right to AccessCookie ControlsContact Us Directly
atavax How atavax Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security and transparency around your personal data are not afterthoughts here. We use encryption on all account communications, apply strict access controls on payment records, and keep your cookie preferences exactly as you set them. Below are the four areas we get asked about most.

Payment Data Security

PayPal, Venmo, and Play+ transactions are handled through encrypted connections. We store only what is needed to reconcile your account — never full card or wallet credentials.

Cookie Management

We use session cookies for login continuity and analytics cookies to improve the account experience. You can update your cookie preferences any time from the banner or your account settings.

Account Access Controls

Only authorized atavax staff with a verified operational need can access your personal records. Access logs are reviewed on a scheduled basis to catch and address any anomalies.

Data Retention and Deletion

We keep your records for the minimum period required by state law in your eligible jurisdiction. Once that window closes or you request deletion, records are purged or fully anonymized.

REACH US DIRECTLY

Contact Us About Your Privacy

If you want to request a copy of your data, ask us to delete your account records, or flag a concern about how your information is handled, reach out through any of the channels below. We aim to respond to all privacy-related requests within the timeframe required by the applicable state law where you hold an account.

Privacy Email Send your data access or deletion request to our dedicated privacy address. Include your account email so we can locate your records quickly.
Live Chat Open the chat widget from your account dashboard. Select the Privacy topic and a support agent will walk you through the request process step by step.
Account Settings Many data preferences — including marketing communications and cookie consent — can be updated directly from the Privacy section inside your account settings page.

Common Questions About Your Privacy at atavax

The questions below cover the data and privacy situations that come up most often. If your question is not here, reach out through live chat or the privacy email and we will respond within the applicable state-law window.

We collect your name, email address, state of residence, and the payment method you link — PayPal, Venmo, or Play+. We also log device type and session timestamps for account security.

We do not sell your data. We share only what payment processors like PayPal or Venmo require to complete your transaction. Any such sharing is governed by their privacy terms as well as ours.

Email our privacy address or open a live chat and select the Privacy topic. Include your account email so we can locate your file and respond within the timeframe your state law requires.

Yes. Submit a deletion request via email or live chat. We will remove or anonymize your records once we have met any retention obligations required by the applicable state law in your jurisdiction.

Session cookies keep you logged in; analytics cookies help us improve the account flow. You can adjust both at any time through the cookie banner or the Privacy section in your account settings.

Retention periods are set by state law in your eligible jurisdiction. Once the required window passes, your payment records — including any linked PayPal or Venmo details — are fully purged or anonymized.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.